Is your waiting room empty? Take action to protect revenue!

As a health care community, we are not only struggling to care for the patients with symptoms of COVID-19, we are also faced with the fight to keep our practices alive and healthy in order to continue to provide care in the future. Let’s explore some things you can do today!

  1. Fill up your Virtual Waiting Room

    1. Implement or expand Telehealth in you practice.

    2. Verify your malpractice insurance requirements.

    3. Know that the majority of insurance companies reimburse at the same rate as face to face, but you must check your carriers.

    4. Learn the new codes covered by Medicare. 80 new codes were approved this week including physical, occupational, and speech therapy services, expanded psych/neuropsych services, and expanded ESRD services.

    5. Make sure the Practice Management and EHR are set up to work accurately and efficiently and that staff are trained on a solid workflow (this is where eHealth can assist you in being live a few days after you make the decision – we have lots of experience).

    6. Choose a vendor that is right for your practice. We have experience and can assist with this decision. Telehealth will persist after COVID-19 so choose a vendor that will be HIPAA compliant, so you won’t have to change later on.

    7. Market the new program with your patient population! Use the reporting Module to send web messages. Use a third-party email system after exporting your patients (with or without web accounts) and their emails. eHealth can assist you here as well.

  2. Take advantage of the time to try something new through Telehealth.

    1. Transitional Care Management

    2. Chronic Care Management (CMM) can be provided by primary care and specialist practice. eHealth has an excellent workflow for this, and we would love to help you get started. You do not have to outsource CCM!

    3. Did you provide and/or train someone on use of a device recently? Have you considered implementing Remote Patient Monitoring?

    4. Substance Abuse Counseling

    5. Medicare Annual Wellness visits

    6. Learn more about the Reporting Module and how it can work for you now more than ever. Contact eHealth if you are interested in a class.

  3. Are you spending time filling out the CDC Person Under Investigation Form? This burden is estimated at 30 minutes per patient by CDC. Form Builder can reduce this time a bit, but building a Procedure Entry Rule template that is integrated with an Output Manager document is the most efficient workflow and is a significant time saver for you. eHealth can provide this service to help your providers in completing this form quickly as the virus numbers continue to rise.

  4. Consider applying for Accelerated Payments from Medicare if you need additional revenue assistance. Learn more here.

Our mission at eHealth is to support you in providing the best, most efficient care possible to your patients using the tools you have at hand and recommending additional tools that make financial sense. At eHealth, we are an extension of your team and pride ourselves in covering our own cost through the value we provide your practice.